We are committed to quality and your satisfaction is important to us! If you are not completely happy with your order, you can return it within 30 days of purchase.


Simply email us at: support@mixpix.freshdesk.com and include the following information:

  • The order number and email address used to place the order
  • Your reason for returning the order
  • Whether you would prefer a replacement or refund

Please also include a digital photo of the delivered print (as an email attachment). Our Customer Service team will respond to your email by the end of the next working day and advise on how to proceed with the return.